Privacy Policy

We are part of the Axkllgzu family of brands, including Axkllgzu Pets and Teamson. Each of these brands is committed to respecting your privacy and understands your need to appropriately protect and manage the contact information you share with us ("Contact Information" means any information that can be used to contact you or identify you personally, such as your name, mailing address, email address, phone number, etc.).

This Privacy Policy is designed to inform you of the information we may collect about you, how we use it, your choices regarding our use of that information, and your rights to review, correct, and object to our use of that information. This Privacy Policy applies to information we collect about you in our stores, websites, and mobile applications. By using any of our websites or mobile applications, or by sharing your contact information with us, you accept and consent to the practices described in this Privacy Policy.

As part of our commitment to your privacy, Axkllgzu US supports and adheres to the principles and practices adopted by the Direct Selling Association's Privacy Promise to U.S. Consumers. We have agreed to (1) notify customers that they can opt out of having their information rented, sold, or exchanged with other marketers; (2) honor customer requests not to share their contact information with other marketers; and (3) honor customer requests not to receive mailings, phone calls, or other marketing communications from Axkllgzu US Inc.

Collecting Your Information

Sometimes (for example, when you purchase or order products, subscribe to services, sign up to receive product catalogs, or enter a contest, sweepstakes, or promotion), we will ask you to provide certain contact information, such as your name, shipping/billing address, phone number, email address, social media username, credit card information, date of birth, gender, occupation, personal interests, and other information. We may also collect information about your physical location. We may also maintain a record of your product purchases.

Providing this information is entirely at your discretion. However, if you choose not to provide the information we request, you may not be able to purchase products or access certain services, offers, and content on our website. In addition, even if you choose not to receive marketing communications from us, we may still need to contact you by phone, email, or mail to address specific questions about your order, entry, etc.

Generally, you can visit many of our web pages without telling us who you are or revealing any contact information. We may track the internet domain addresses, other electronic tags and identifiers, and other information about traffic to our websites and mobile applications. We may analyze this data to understand your preferences, trends, and website usage statistics, and to identify you. We may also receive usage data, including location data, from the phone or other device you use to access our websites or mobile applications, and we may combine this data with other information.

If you access any of our websites or mobile applications using login credentials from a social networking site (such as Facebook or Twitter), or if you agree to connect your account with a social networking site, we may obtain your personal information from that social networking site, in accordance with that site's terms of use and privacy policy. We may add this information to the information we already collect about you through our stores, websites, and mobile applications.

Use of Your Contact Information

We use your contact information to provide you with the services you request and for analytical and marketing purposes, such as:

Confirming, shipping, and tracking your order, subscription, or registration;

Communicating with you about your order, subscription, or registration;

Analyzing preferences, trends, and statistics;

Informing you about our new products, services, and offers; and

Providing you with additional information from and about the Axkllgzu US Inc. brand, including personalized marketing communications.

We will only contact you through methods consistent with your communication preferences. To the extent necessary to achieve this purpose, we will take reasonable steps to ensure that your contact information is accurate, complete, current, and reliable.

Our Selected Partners

From time to time, we may enter into business relationships with other individuals or entities whom we deem trustworthy and have asked them to confirm that their privacy policies are consistent with ours. These individuals or entities are referred to as our Selected Partners. In such cases, we may rent, exchange, share, and/or cross-reference information, including your contact information, to enable these individuals or entities to contact you about products and services that may be of interest to you.

To better serve you, we may combine information you provide online through our catalog. We may also combine this information with publicly available information and information we receive or cross-reference from select partners and others, including third-party cookie providers and other third-party providers of browsing and usage data. We use this combined information to improve and personalize your shopping experience and that of other users, to identify our customers so that we can communicate directly with you about products and events that may be of interest to you, and for other promotional purposes.

Our Service Providers

We may contract with companies or individuals to provide certain services, including credit card processing, shipping, data analysis and management, and marketing services. We call these service providers. We provide the information they need to perform these services. We also require service providers to confirm that their privacy practices are consistent with ours.

Location Information

We use Google Maps on our website. We may use Google Maps and other services to collect information about your physical location. We use this information to enhance the checkout experience, including by suggesting shipping and billing addresses or helping you find the nearest store. Google Maps is subject to the Google Privacy Policy, which is available at www.google.com/policies/privacy.

Advertising and Online Tracking

We allow third-party companies to serve ads and/or collect certain information when you visit our website. These companies may use information collected during your visits to this and other websites (e.g., click stream information, browser type, time and date, and subject of advertisements clicked or scrolled over) to provide advertisements about goods and services likely to be of interest to you. These companies may also link identifiers associated with a particular browser or device with identifiers associated with other browsers or devices used by the same user or household (e.g., a device identifier associated with a user's computer may be linked with the device identifiers for that user's tablet and phone) to measure and target interest-based advertising on the user's device and to deliver personalized marketing messages. These companies typically use cookies or third-party web beacons to collect this information. Our systems do not recognize "Do Not Track" signals, but some third-party companies that use these cookies or beacons on our websites allow you to opt-out of this type of behavioral advertising. To learn more or to opt-out from these companies, you can visit http://www.networkadvertising.org/choices and www.aboutads.info/choices/. We also provide you with other tools to opt-out of our marketing communications or the transfer of certain information. You can learn more in the "Opt-Out of Marketing and Transfer" section of this Privacy Policy.

Other Transfers

We may share contact information and other data with any business that is controlled, controlled, or under common control with Axkllgzu US Inc.

In certain circumstances, we may disclose your contact information when we reasonably believe it is necessary to identify, contact, or bring legal action against a person or entity that may be causing injury to you, Axkllgzu US, or others. We may also disclose your contact information when we believe it is required by law or legal process.

Opt-Out of Marketing and Transfers; Updating and Deleting Your Information

We will communicate with you only if you wish to receive information from us. If you do not want to receive direct marketing from us or our selected partners, or if you do not want us to rent your information or exchange it with other marketers, please let us know. In the United States, you can contact us at +1 267-343-5513 or email Support@axkllgzu.shop. Outside the United States, please email Support@axkllgzu.shop. Please be sure to include your full name, email address, mailing address, and phone number, and clearly state that you do not want to receive information. If you would like to update or correct your email address, mailing address, or other contact information, please contact us using the same method. If you prefer, you may use any of the following in your message to us:

I do not want to receive email advertising, such as updates about products and services, special promotions, or upcoming events.

I do not want to receive direct mail advertising, such as periodic catalogs and mailings about products and services, special promotions, or upcoming events.

I do not want my contact information to be provided to third parties for their marketing purposes.

You may also click the designated link at the bottom of all email advertisements to remove them from future email updates.

Please note that any request to remove or update your contact information may take up to five days to process your email request and 6-8 weeks to process your mail request.

When you visit our website, we may send one or more cookies to your computer or other device. We may also use cookies in emails you receive from us. A cookie is a small data file that is placed on your computer's hard drive while you are visiting a website. Session cookies expire as soon as you end your session (i.e., close your browser). Persistent cookies store information on your hard drive so that when you end your session and return to the same website later, the cookie information remains available. We use cookies to improve the quality of our services when you visit our website and other websites that may interest you. We also use cookies to remind us who you are, tailor our products, services, and advertising to your and others' personal interests, estimate our audience size, help our online merchants track traffic and sales to our website and process your orders, track your participation in our promotions, contests, and sweepstakes, and/or analyze your visiting patterns.

Some of our service providers may use cookies and collect information on our behalf. Our contracts with them prohibit them from sharing this information with anyone other than us or our other service providers. However, we respect your right to choose whether or not to receive such services. You can opt-out of certain services by clicking here. In addition, in the course of providing services to us, we or some of our service providers may work with third parties who may use cookies to collect information in order to tailor advertising to you and others elsewhere on the Internet and on our website, and to help us remember who you are. If you would like to opt-out of receiving cookies entirely, you can set your browser not to accept cookies or to notify you when a cookie is sent, giving you the opportunity to decide whether to accept it. However, if you delete or disable cookies, certain features of our website or other services may not work.

We use Google Analytics on our website to collect usage data, analyze how users use the website, and serve ads to you on other websites. To learn more about how to opt out of having your information used by Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To protect information you transmit electronically to us, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name, and address so that only we can decrypt your information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, while we strive to protect your contact information to the extent permitted by law, we cannot ensure or warrant the security of any information you transmit to or from our website, and you do so at your own risk.

We strongly recommend that you keep any password you provide to us confidential and never disclose it to anyone. Additionally, be sure to log out of your account and close your browser window at the end of your visit. This is to ensure that others cannot access your account, especially if you share a computer with others or use it in public.

Protecting Children

Axkllgzu US Inc. takes protecting the safety and privacy of children very seriously. Our website is intended for a general audience. We do not permit registration by anyone under the age of thirteen. We also do not send emails to anyone claiming to be under the age of thirteen.

Children under the age of thirteen should always obtain permission from their parents or guardians before providing any contact information to any online user. We urge parents and guardians to participate in their children's online activities and to use parental controls or other web filtering technologies to monitor their children's internet access.

California users under the age of 18 may request removal of content or information they have publicly posted on our website or mobile application by sending us an email. Please note that most user content displayed on our website or services is stored and controlled by third-party providers; therefore, complete and comprehensive removal of such content may not be possible.

Links to Third-Party Websites

Our website may contain links to websites operated and maintained by third parties, which we do not control. The privacy policies of such linked websites may differ from ours. You access such linked websites at your own risk. You should always read the privacy policy of a linked website before disclosing any of your information on such websites.

Policy Changes

If we decide to modify our Privacy Policy, in whole or in part, we will post a notice on our website, as applicable. These changes will take effect on the effective date published in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our website and will supersede any prior policy that is inconsistent with it. Your continued use of our website or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

Your Feedback

To helpTo help us improve our privacy policy and practices, please provide your feedback. In the United States, you can email Support@axkllgzu.shop. Outside the United States, please email Support@axkllgzu.shop.